Contact
Last updated 20 October 2026
Email [email protected] for anything: a layer that misbehaves, a billing or refund question, licensing, or deleting your account. We reply within two business days.
Billing and refunds
Payments are handled by Paddle, our Merchant of Record. You can also manage an order or ask for a refund through paddle.net. Every purchase has a 14-day money-back guarantee; see the Refund Policy.
Who runs Tileio
Tileio is operated by Md. Emtiaz Zahid, a sole proprietor trading as Ollfy.